Effective Date: August 13, 2026
Knox Concrete Works (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Property or project address
Information about your concrete, masonry, hardscape, or related project
Photos, messages, or other information you submit through our website, forms, email, phone, or text message
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
Respond to questions and quote requests
Communicate with you about your project
Schedule estimates, appointments, or services
Provide and improve our services
Maintain customer and business records
Improve our website and marketing
Send service-related communications
Comply with legal or regulatory requirements
Text Messages and Phone Calls
If you provide your phone number, we may contact you by phone or text regarding your inquiry, estimate, appointment, or project.
We do not sell or share your phone number with third parties for their own marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Message and data rates may apply depending on your mobile carrier.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve the user experience.
We may also use third-party analytics or advertising services that collect information about website activity in accordance with their own privacy policies.
You can usually control or disable cookies through your browser settings.
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who assist us with operating our website, communications, scheduling, marketing, payment processing, or other business functions. These providers are only given access to information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, business, or others.
Data Security
We take reasonable measures to protect the information we collect from unauthorized access, loss, misuse, or disclosure. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. Knox Concrete Works is not responsible for the privacy practices, security, or content of those third-party websites.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us.
You may also ask us to stop sending non-essential marketing communications. Service-related communications concerning an active inquiry or project may still be sent as necessary.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Knox Concrete Works
1204 Kenesaw Ave Ste AA
Knoxville, TN 37919
Phone: (865) 396-5445
Email: contact@knoxconcreteworks.com